Privacy Policy
Last updated: 2 September, 2025
1. Commitment to Privacy and Data Protection
1.1. CT Cubed Inc. (“CT Cubed”, “we”, “us”, or “our”) acknowledges the importance of privacy, security, and data protection. This Privacy Notice outlines our practices for collecting, using, and sharing personal information. It also details your options regarding how your information is collected and used.
- How We Collect Information.
- Types Of Information We Collect.
- Online User Activity.
- Use And Processing of Information.
- Contact Information.
2. Your Agreement to These Terms
2.1. Please read this Privacy Notice carefully before you start to use our Services, as defined in the Agreement. By using the Services, you agree to be bound and abide by our posted Terms of Use (the “Agreement”) and this Privacy Notice. If you do not agree to the Agreement and this Privacy Notice, or if you violate them in any way, your right to access or use the Services is terminated. We request you read the “Complaints Process” and “Appeals Process” section in our agreement, which governs the resolution of disputes between you and CT Cubed, including an arbitration agreement, class action waiver, and jury trial waiver that affect your rights.
3. How We Collect Information.
3.1. We collect your information through various methods, such as: (i) directly from you, whether online (e.g., our website or email) or offline (e.g., phone calls or events); (ii) through your interaction with our Services; (iii) from affiliates, third-party sources, and social media platforms you use to connect with us; (iv) from your employer, educational institution, or similar organizations that facilitate your access to our Services; and (v) by integrating information from these diverse sources.
4. Types Of Information We Collect.
4.1. The following chart lists the types of information that we may collect from you and how we use that information.
4.2. Context Types of Data
- Account Registration, User Profile, and/or Student ID Number: We collect your name, contact information, username and password, profile preferences and professional information such as your company or industry. We also collect information relating to the actions that you perform while logged into your account.
- Transactional Information: We collect transactional information through your purchases or other use of our Services, such as purchase history, technical support and/or sales requests. We collect, use and disclose payment information (e.g., credit card or banking information) only as necessary to process transactions.
- Learning: We collect attendance records and learning information, as well as the information you enter on lab exercises and exams, customer service interactions, and any certificate verification requests that you have made. For more information, please see the Candidate Agreement.
- Online User Activity through first-party tracking: We use cookies. “Cookies” are small pieces of information that a website sends to a computer’s hard drive while a web site is viewed.
- Online User Activity through third-party tracking: We participate in behavior-based advertising, which means that a third party uses technology (e.g., a cookie) to collect information about your use of our websites so that it can provide advertising about products and services tailored to your interests on our websites or on other websites.
- Demographic Information: We sometimes collect demographic information.
- Email and other communications: We may collect communications between you and us, such as via email, mail, phone, text, chat transcripts, or other channels.
- Feedback/Support: If you provide us feedback or contact us for support, we will collect your name and e-mail address, as well as any other content that you send, so that we can reply.
- Mailing List: When you register for one of our email lists, we collect your email address and/or postal address.
- Mobile Devices: We collect information from your mobile device such as unique identifying information broadcast from your device and location when visiting our websites or using our application.
- Partner Promotion: We collect information that you provide as part of a co-branded promotion with another company. We may also have service providers collect information on our or our partners’ behalf.
- Surveys and Member Portals: When you participate in a survey or contribute within member portals, we collect information that you provide through the survey or portal post. If the survey or portal is provided by a third-party service provider, the third party’s privacy policy applies to the collection, use, and disclosure of your information.
- Online User Activity through website interactions: We use technology to monitor how you interact with our website. This may include which links you click on, or information that you type into our online forms. This may also include information about your device or browser.
- Online User Activity through web logs: We collect information, including your browser type, operating system, Internet Protocol (IP) address (a number that is automatically assigned to a computer when the Internet is used), domain name, click-activity, referring website, and/or a date/time stamp for visitors.
- Offline interactions: We may collect information from you during offline interactions, such as at conferences, educational institutions and at other events.
- If you provide us with information regarding another individual (such as an employee, student, child, colleague, or family member), you represent that you have that person’s consent to give us their information and to permit us to use the information in accordance with this Privacy Notice.
5. Online User Activity.
5.1. Cookies are a commonly used web technology that allow websites to store and retrieve certain information on a user’s system, and track users’ online activities. We, together with vendors we use, may collect information about your use of our Services by such automated means, including but not limited to cookies, pixels, SDKs, and other similar technologies.
5.2. Cookies and similar technologies can help us automatically identify you when you return to our Services. Cookies help us review website traffic patterns, improve the Services, and determine which Services are popular. We can also use such information to deliver customized content and advertising to users of the Services whose behavior indicates that they are interested in a particular subject area.
5.3. When you use the Services, the information we may collect by automated means includes, for example:
- Usage Details about your interaction with our Services (such as the date, time, and length of visits, and specific pages or content accessed during the visits, search terms, frequency of the visits, referring website addresses);
- Device Information including the IP address and other details of a device that you use to connect with our Services (such as device type and unique device identifier, operating system, browser type, mobile network information, and the device’s telephone number); and
- Location information where you choose to provide the Services with access to information about your device’s location.
5.4. We may also ask advertisers or other partners to serve ads or services to you, which may use cookies or similar technologies placed by us or the third party. If a user does not want information collected through the use of cookies, most browsers allow the visitor to reject cookies, but if you choose to decline cookies, you may not be able to fully experience the interactive features our Services provide. We may share non-personal information obtained via cookies with our advertisers and affiliates. Because there is not yet a consensus on how companies should respond to web browser-based do-not-track (“DNT”) mechanisms, we do not respond to web browser-based DNT signals at this time.
5.5. If we implement third-party targeted advertising cookies or other tools that require an opt-out right under applicable privacy laws, we will provide an opt-out option, and endeavor to process “Global Privacy Control” (GPC) signals from web browsers by automatically opting-out such visitors from such third party tools, although GPC technology is not fully developed and it is not yet supported by all browsers. Where required by law, we may provide a cookie banner and opt-in consent functionality for certain cookies and other tools.
6. Use And Processing of Information.
6.1. In addition to the purposes and uses described above, we use information in the following ways:
- To comply with and enforce applicable legal requirements, industry standards, our policies and our
- To provide our Services to you, including to identify you when you visit our Services, manage any transactions and refunds/returns, provide important notices, respond to your requests, questions and comments, and provide customer support.
- To fulfill any obligation arising from a contract entered into between you and us.
- To track your progress through our training and certification programs.
- To provide and verify your training and certifications when requested by you or a third party in accordance with our Candidate Agreement.
- To operate, evaluate and improve our Services and product offerings (including developing new Services), and diagnose or fix technology and other problems.
- To monitor the performance of our Services, including metrics such as total number of visitors, traffic, and demographic patterns, and to conduct other such analytics.
- To respond to inquiries related to support, sales, or other requests.
- To send marketing and promotional materials, including information relating to our products, Services, sales, or promotions.
- For internal administrative purposes, as well as to manage our relationships.
7. Contact Us.
7.1. If you have any questions about this Privacy Policy, you can contact us: Email: [email protected]